
I´m waiting in a chicken shop for some chips, and I thought I´d use the time to write about the kafka-esque service in this country. An amazing mix of monty python’s cheese shop sketch (where after asking for a couple of hundred cheeses by name, all to no avail, the frustrated cheese buyer is told there is, in fact no cheese in the shop), with the sketch from the holy grail where the landlord clearly asks the guards to to guard his son. The guards begin repeating various combinations of shutting the door, being inside, and not letting someone out, but generally failing to understand the simple instructions.
Actual examples that have happened here in Bolivia, beginning with Christmas eve, aka, the lunch nightmare before Christmas:
Japanese restaurant, La Paz.
“We’re very hungry – what is the quickest thing to order on the menu?”
“The soup is very straightforward sir.”
“Great, 2 soups please”
At which point we were joined at the table by a german tourist who commenced a monologue of his travels for over an hour.
“Where’s our soup?”
“Just coming sir. 5 minutes.”
The waiter arrives 10 minutes later, carrying three soups.
“Great – finally. It’s taken you nearly an hour and a half”
“Oh these soups aren’t for you sir”
“Right, that’s it, we’re leaving”
Traditional Restaurant, La Paz.
“we’re very hungry, we’ve just waited for an hour and a half in a japanese restaurant, we’d love something quick and simple.”
“How about chicken and rice, sir?”
“Perfect. Could we get a chicken soup as well?”
10 minutes later, the chicken soup arrives.
“Thanks for the soup. That was surprisingly quick. And the chicken?”
“Just coming sir…” The waitress finishes her shift.
“Excuse me, I ordered some chicken half an hour ago and I wondered how much longer it would take.”
“Oh, five minutes I’m sure, sir”
“Right, well, could you hurry it along.”
Another 20 minutes passes.
“Hello – erm, the chicken – is it going to be long”
“Hold on a second sir…oh, the order hasn’t been placed. What was it you wanted?”
“You’re kidding me right? I’ve now been waiting for food in 2 restaurants for nearly 2.5 hours. Please help feed me. I have money”
“Sure, it’s a quick dish. Give us five minutes.”
20 minutes later I begin eating the chicken. With such rage that I struggle to swallow.
Eli’s, La Paz.
“I’d just like to place an order for chicken soup, as I am going next door to pick up a burger from burger king. Could you prepare it, so it’s ready when I get back?”
“Of course sir, everything here is quick, you won’t have to wait”
I return from Burger king -
“Is the soup ready”
“The soup sir?”
“Yes I ordered a chicken soup from your colleague, who said I could pick it up when I arrived”
The colleague arrives.
“Ah, the soup. We didn’t prepare it because we didn’t know if you wanted rice or chips with it.”
“I don’t want either, I’d just like the soup”
“Right ho. Chicken soup then?”
“That’s right, chicken soup”
10 minutes later, the soup has been heated and is ready to take away.
Burger king.
I am second in line to place an order. The lady at the front, a cholla lady with bowler hat, many skirts, and a screaming child in hand, hands over a stack of at least 20 vouchers. The spotty kid behind the counter starts the process of logging each item, while printing a receipt for it and stapling it to the voucher to put in the till. He runs out of staples in no time, his boss comes over to help get the order to the kitchen, the till roll runs out, the queue behind is growing long and impatient. The cholla lady begins gathering the substantial quantity of food,and finally the spotty kid gets to the last voucher and looks up to take the next order from a cholla lady, with bowler hat and huge stack of vouchers.20 minutes later, I pick up my food – and head to Eli’s to pick up the soup.
Mario’s, La Paz.
There are six of us, all panamerican motorcyclists, all hungry for a spot oflunch. Our hotel recommends the chinese place in the corner of the square, as it is quick. We order 4 special fried rice with shrimp.
“Sorry, there’s no shrimp.”
“Could we have chicken instead?”
“Of course. And for you madam?”
“The two of us would like chop suey.”
I see the order on his pad – 4 x special fried rice, chicken. 2 x chop suey
While the food did arrive in a lightening 15 minutes; the special fried rice surprisingly did have shrimp on, one of the chop suey meals was spicy noodles with beef, and the other chop suey order was a fish. Just a big fish on a plate.
Chicken shop in Potosi.
“Could we have some chicken and chips?”
“10 minutes for the chips.”
“OK we’ll come back.”
10 minutes later.
“Are the chips ready?”
“The chips, sir?”
“Yes, that’s right, the one’s that were meant to be ready by now”
“Hold on a second” (she disappears out the back)
“They’ll be 10 minutes sir…”
I’m still waiting for the fucking chips.